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| Mobile Computing Solutions |
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EZ Tag, has provided excellent customer service to the DC Department of Public Works (DPW) for the past four years. EZ Tag’s Parking Enforcement product has been very stable and has fully met expectations from DC/DPW Parking Services Administration. From a Support standpoint EZ Tag’s Analysts are always available to immediately address any ongoing operations issues that surface. It is a rare situation indeed when we do not immediately get to speak to a EZ Tag Support Analyst whenever we call the EZ Tag Support Line. Most issues are solved quickly and to our complete satisfaction. Whenever product enhancements or System upgrades are delivered EZ Tag takes the necessary steps to ensure that the changes are first thoroughly tested and deployed in a staggered & controlled manner in order to minimize the risk to our large Ongoing Operations of 300 Handheld Computers employing MES Ticketing Software.
Recently, we especially appreciated EZ Tag’s initiative to visit DPW and conduct an information session, with our Senior Management in attendance, to advise DPW of the latest technological innovations available in the Parking Enforcement arena. In summary, we highly value our relationship with EZ Tag and look forward to working closely with EZ Tag on future initiatives in order to both improve & maintain our Parking Enforcement Operation at peak levels of efficiency & feature rich content. |
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